Online Gambling Testing: an Ultimate Guide and Solutions

The gambling industry, with its online sector expanding immensely, quickly turned a multi-billion-dollar enterprise, thus attracting gamblers from all around the world to play computer casino games in fulfillment of the high trick of adrenalin rush and of course the craving of winning. Thus, the industry expanded as well as the need for secure services that would be trusted by users.

Lengthy verifications, complicated registrations, much private information required, and indecipherable error messages together make for a bad user experience. So many would-be users just quit without ever getting into the game because they do not want to share too many personal details or for other reasons. The user experience should be as simple as possible.

The registration process should be smooth, quick, and easy to comprehend. A vague generality is not sufficient to help modern testing approaches, using online gambling as a reference, make their way into the modern world. In order to comply with this request, the companies will require high-profile QA engineers with a wide range of devices and distribution of geography for proper testing of the online casino platforms before the official launch, or before the newly developed features are released. We prepared a detailed online casino assessments and solutions for online gambling testing.

Online gambling testing steps

The testing process links with the game development connecting all the way from the design phase, polish, and repair of missed bugs in previous stages. Here are three steps to offer the better testing process on online casinos.

• The design stage connects with risk analysis and static testing. At this initial stage, a tester and a developer build trusting relations for further cooperation, understand the game, discuss phases and the scope of the product.
• When there are features to be tested, agile testing begins. The tester should provide comprehensive information on the product to the developers at this stage (can also be called the alpha testing phase). The products can be changed at any time based on the received feedback.
• When the developers are done with their part, the testers team starts integrating testing. 
• The last part should involve a third-party check and testing. It can be beta testing by VIP users or using a crowdsourced testing company to allow scaling up the testing, adding many testers to the testing process.  

Online gambling testing techniques

Here are the crucial testing techniques to follow during online gambling games quality assessment.

Compatibility Testing

The QA team makes sure that the gambling platorm works flawlessly in all emvironments. The software market is untirely evolving and therefore the developers must be sure that the gambling platforms they make are accessible on all possible platforms, browsers and OS. A casino must therefore work perfectly on each of them, Windows or Mac, or mobile platforms. And of course, gamblers across the globe use different devices to play, be it a mobile casino, PC version or tablet. Therefore, this aspect is also checked by QA testers who would test online casinos on all possible devices. This is a case where crowdsourcing is ideal. Testers all across the world can access gambling platforms on different devices and OS providing thoroughly quality evaluation of the product.

Functional testing

Functional testing is an important basis for any mobile application, desktop applications, or web site testing. It shows if all the functions of the online casino platform match their descriptions in the specification. Those are the features in the game design documents that must correspond to concrete systems and platforms. The dev is to report any detail that does not correspond to what is described in the specification, for example, in the context of a game configuration setup, functionalities, game key concepts, game play, audio, et cetera. Functional testing will test all of these.

Localization testing

In other words, it is about testing the local adaptation of an online casino product according to its designated target audience of users, taking into account the nation, language, and all other unique local aspects. The aim of localization testing is both the provision of high linguistic quality of the product and the adaptation of the platform toward users from different countries, cultures, and thus, local policies. An example would be that when users fill in a certain casino platform, they should know what to do beforehand. Casino developers should have provided a comprehensive list of directions for the users, visual aids indicating how they might get some identification documents, and hints where they can find local tax references on payslips or letters about tax, etc. These directions must be localized for different markets and refer to the local tax reference like National Insurance identification number for a particular country. During this testing, the specific gambling laws and rules of each country must be taken into account. To ensure that real people from the specific location are verifying all the localization points to be tested, it's necessary to involve local testers who belong to the actual target markets.

Penetration testing

This kind of testing is to be performed prior to the game's launch. Security test should be conducted throughout the whole system, hardware, and networks. A product must comply with all regulated network security standards. Deposit and withdrawal particulars should be encrypted and thus secure, essentially. Identify geo-location and age verification, penetration testing as a platform functionality since each geographic area sets different regulations.

Conclusion

Testing for gambling is one of the most problematic aspects for QA testers. Experience, the latest technologies and techniques for QA testing, and perhaps more importantly, a passion for the game of casino games are all of importance. However, one thing is for sure: without QA and quality online bug tests, a gambling platform will inevitably lose its audience through the cracks in the casino experience. At the same time, the situation on the market is extremely competitive, with gamblers having a choice of countless different platforms.